Abot Privacy Policy and Terms of Service


Privacy policy

The app collects a minimum amount of user data needed to work correctly. Data collected is used only to make the app work and will never be shared with 3rd parties. The app does not have access to Slack users' email addresses. Sensitive information like message content and user nicknames are filtered out from the application logs and not stored in the database.

Individual users' personally identifiable data stored on our servers consists of its Slack identifier. User can access it by going to the settings page.

Network access logs with IP addresses of the website visitors are stored for maintenance purposes. They are permanently removed after 30 days.

Web connections to the application servers are encrypted via SSL, which means that all data in transit is encrypted. The backend database uses an encrypted storage.

The website uses cookies.

Your email address will be stored if you purchase a subscription or write a support message and will only be used for communication regarding the app.

For any request related to your data, including how to access or delete your personal data, please contact us via the support page.

The controller of your data is:

PabloWeb Paweł Urbanek
ul. Wodospadowa 29
92-018, Łódź, Poland
VAT EU PL7282665486


Terms of Service

By installing Abot plugin in your Slack team, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations.

You may only use the Abot Service as permitted by law. We may investigate and/or suspend or terminate our Service to you at any time if we find your use of our Service violates the Agreement and/or any policies.

Limitations of use

By using Abot service, you warrant on behalf of yourself, your users, and other parties you represent that you will not:

  • knowingly or negligently use this website or any of its associated services in a way that abuses or disrupts our networks or any other service Abot Service provides;
  • use this website or its associated services to transmit or publish any harassing, indecent, obscene, fraudulent, or unlawful material;
  • use this website or its associated services in violation of any applicable laws or regulations;
  • use this website in conjunction with sending unauthorized advertising or spam;
  • use this website or its associated services in such a way that may infringe the privacy, intellectual property rights, or other rights of third parties.

Changes to terms and services

We, reserve the right to review and amend any of these Terms of Service at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of Service will take effect immediately from the date of publication.

We reserve the right to modify and discontinue offering or updating the Service at any time without notice. We will not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.

Payments

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

To cancel a subscription, you just need to remove the Abot app from your Slack team. You will receive a cancellation confirmation email within a couple of hours.

If you cancel within two weeks after the initial purchase, your order is fully refundable.

Data retention

If you remove Abot integration from your Slack team, all your team's data will be automatically removed from the database after 7 days. Encrypted backups are permanently removed after 14 days.

If you want to expedite your data removal process, please contact us via the support page.

Refunds

All the purchases are fully refundable within the first two weeks. Yearly purchases are also fully refundable within the first two weeks of each extension, so there is no risk in an "accidental" renewal of a yearly plan.

Disclaimer

Just like in the case of all the other "anonymous" apps on Slack, Abot's anonymity guarantees are constrained by the Slack logging system. Content of the messages is never stored on Abot servers, and the metadata is regularly removed. It means that if you're on Slack Free or Pro plan, no one from your team (including admins) can track who sent which message. However, if your team is using Business+ plan or Enterprise Grid, then admins could determine the sender from the optional private messages export logs.

License

The software is provided "as is", without warranty of any kind, express or implied, including but not limited to the warranties of merchantability, fitness for a particular purpose and noninfringement. In no event shall the authors or copyright holders be liable for any claim, damages or other liability, whether in an action of contract, tort or otherwise, arising from, out of or in connection with the software or the use or other dealings in the software.

Emoji picker license

Support

Email support